Satisfaction Survey 2024
We share with you the results of our latest satisfaction survey
Satisfaction Survey 2024
We share with you the results of our latest satisfaction survey
Satisfaction Survey Results 2024
Not using EviSane yet? Don’t wait any longer; your company needs the best software;the best support;EviSane
At EviSane, we firmly believe that what is not evaluated cannot be optimized. For this reason, as every year, we conduct a satisfaction survey to understand our strengths and areas for improvement. 47.53% of our clients participated, providing their feedback. The results have left us more than satisfied!
Transparency and sincerity have always been fundamental pillars of our company. Therefore, we consider it necessary to publicly share the results obtained in this exercise of commitment and progress.
With a client loyalty rate of 96.74% and an overall average rating of 9.10 out of 10, we have found that EviSane excels in key areas such as: the speed of system implementation for real activity, monthly time savings in our clients’ daily operations, and telephone and online support.
We want to express our gratitude to all those who took a few minutes of their time to help us improve and perfect our software with their valuable suggestions. A 2025 full of projects and new developments awaits us!
Also, if you wish, you can see the results of the 2023 satisfaction survey.
The best ambassadors? Our own clients!
%
100% of respondents would recommend us to industry peers! And we can confirm it; we know they do so regularly.
Top-rated Aspects
/10
Customer Service
Excellence in customer service is a key factor; we strive to be agile, and our clients appreciate it.
/10
Monthly Time Savings
We don’t say it; our clients do. Each user saves more than 12 hours a month thanks to EviSane.
/10
Implementation Speed
Start working with EviSane through a quick and straightforward implementation for your entire team.
/10
Training Process
You will never be alone; we accompany you with training and support to ensure everything is a success.
/10
Help Center
Help Center available 24/7, with manuals and videos for continuous training of our clients.
/10
Learning Speed
“What can be simple should be.” We make the most complex challenges easy.
Speed and Innovation
We constantly work to apply new and significant free improvements in the different modules of our software. Additionally, our customer service and support departments coordinate all possible client needs, whether through calls, emails, or meetings, prioritizing speed and effectiveness.
“The best strategy to make a difference is based on authenticity and adaptability”
Enjoy the benefits of the cloud
Always at your disposal
With us, you will never be alone. Enjoy telephone and email support whenever you need it.
24/7 Help Center
Benefit from a practical, comprehensive, and powerful help center with manuals and videos, available 24 hours a day.
From anywhere
Being cloud technology, you can use EviSane from anywhere and with any device.
Backup
Automatic, daily backups that are stored encrypted to ensure your data is always safe. Trust us your data.
Ready to innovate
You make this software great, and we are always open to hearing your ideas and improvements.
Increase your profit
EviSane is designed to increase the profitability of your company; you’ll notice it from day one.
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